Terms And Conditions - The Dekor Mart

Welcome to The Dekor Mart. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before making any purchase.

1. General Information

The Dekor Mart offers premium home décor products including tables, fountains, decor accessories, and other related items.

2. Product Information

We make every effort to display product images, colors, and details accurately.
Minor color or texture variations may occur due to lighting or screen differences.
All product dimensions mentioned are approximate and may vary slightly.

3. Pricing & Payments

All prices shown on the website are final and inclusive of applicable taxes unless stated otherwise.
We reserve the right to change product prices without prior notice.
Payments are accepted only through secure online payment gateways available on our website.

4. Orders & Order Confirmation

After placing an order, you will receive an order confirmation via SMS or email.
If a product is unavailable or cannot be processed, we reserve the right to cancel the order and issue a refund.
Orders once placed cannot be modified by the customer.

5. Shipping & Delivery

Delivery timelines depend on product availability and delivery location.
We aim to deliver orders within the estimated time shown at checkout.
Delays caused by courier partners, weather conditions, or unforeseen circumstances are beyond our control.
Any damaged product must be reported within 24–48 hours of delivery with photo or video proof.

6. Return, Replacement & Refund Policy

Returns or replacements are accepted only for damaged, defective, or incorrect products.
Returns are not accepted for reasons such as change of mind or no longer required.
A clear unboxing video and supporting proof are mandatory for damage claims.
Refunds are processed only after verification and approval.

7. Cancellation Policy

Orders can be canceled within 2–4 hours of placing the order if not shipped.
Once the order is shipped, cancellation is not allowed.

8. Warranty

Some products may include a manufacturing warranty.
Warranty does not cover misuse, mishandling, accidental damage, or normal wear and tear.

9. Intellectual Property

All content on this website, including images, text, logos, graphics, and designs, is the property of The Dekor Mart. Unauthorized copying or redistribution is strictly prohibited without written permission.

10. Privacy Policy

We respect your privacy. Personal information collected during purchases is used only for order processing, communication, and improving customer experience. We do not share your data except with trusted logistics and payment partners.

11. Limitation of Liability

The Dekor Mart is not responsible for any direct, indirect, or incidental damages arising from the use of our website or products. All purchases are made at the customer’s own risk.

12. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes indicates acceptance of the updated terms.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

The Dekor Mart
Email: info@thedekormart.com
Phone: +91 97607 37111
Address: Rahmat Nagar, Gali No. 8, Karula, Moradabad, Uttar Pradesh, India